Welcome to hospitality.
Hospitality is a business of people, passion, creativity, experience and talent. It is a sector built on infinite connected moments crafted by people for people. No two days, two people or two moments are the same in the hospitality industry, it is all unique and personal and that’s why it’s so special.
This website is dedicated to the 1 in 10 people that work in hospitality business around the world; to the people who share their care, creativity and heart in the hospitality industry every day. We celebrate moments and lives at Accor and in the hospitality sector as a whole. Here are some of their stories.
Accor Heartist Stories & Podcast
- Goran Petkovic2. October 2025Goran Petkovic
Front Office Manager, Pullman Hotel Zagreb - Croatia
- Samar Fekih30. September 2025Samar Fekih
Beautician, Mövenpick Hotel Gammarth Tunis - Tunisia
- Stjepan Bogdanović22. September 2025Stjepan Bogdanović
Shift Leader, Pullman Hotel Zagreb - Croatia
- Michel Bessmertnykh12. September 2025Michel Bessmertnykh
Receptionist, ibis Styles Strasbourg Centre République - France
- Ali Dhifli8. September 2025Ali Dhifli
Gardener - Mövenpick Hotel Gammarth Tunis - Tunisia
- Jasna Valenčak1. September 2025Jasna Valenčak
Maid, Mövenpick Hotel Zagreb - Croatia
- Lobna Laajimi22. August 2025Lobna Laajimi
Guest Relations Manager, Mövenpick Resort & Marine Spa Sousse - Tunisia
- Magdalena Mucharska19. August 2025Magdalena Mucharska
Sales Director, Mercure Szczyrk Resort - Poland
- Holger Hinnemann18. August 2025Holger Hinnemann
Rooms Division Manager, Mercure Hotel Köln West - Germany
- Magali Kempes-Moll18. August 2025Magali Kempes-Moll
Reservations Manager, Mercure Wien City - Austria
- Wojciech Zając6. August 2025Wojciech Zając
Water Park Manager, Mercure Szczyrk Resort - Poland
- Keir Zaghlami6. August 2025Keir Zaghlami
Assistant Front Office Manager, Novotel Suites Luxembourg - Luxembourg
- Lucija Sekondo Stojanović25. July 2025Lucija Sekondo Stojanović
Cluster Reservations, Revenue & Distribution Manager, Mövenpick Zagreb and Pullman Zagreb - Croatia
- Markus Koller17. July 2025Markus Koller
General Manager, Novotel Wien City and Novotel Suites Wien City Donau - Austria
- Alain Berthaux – Graffard8. July 2025Alain Berthaux – Graffard
Rooms Division & Quality Manager, Novotel Luxembourg Centre - Luxembourg
- Begoña Balandin – Herrero8. July 2025Begoña Balandin – Herrero
General Manager, ibis Styles Madrid Prado - Spain
- Ricarda von Foller30. June 2025Ricarda von Foller
Assistant to Manager, ibis Köln Centrum - Germany
- Sunthorn Chanchiresrassamee26. June 2025Sunthorn Chanchiresrassamee
Housekeeping Manager, TRIBE Düsseldorf - Germany
- Viktoria Petrosyan17. June 2025Viktoria Petrosyan
Front Office Manager, ibis Tbilisi Stadium - Georgia
- Timothé Besse9. June 2025Timothé Besse
Front Office Assistant Manager, ibis and ibis Budget Bordeaux Centre Mériadeck - France
- Jalila Kinana21. May 2025Jalila Kinana
Front Office Manager, Mövenpick Hotel Casablanca - Morocco
- Elena Popescu9. May 2025Elena Popescu
Restaurant Manager, Novotel & ibis Styles Madrid City Las Ventas - Spain
- Mihai Filip9. May 2025Mihai Filip
Executive Chef, ibis Styles Bucharest City Center - Romania
- Bogusława Jerzak6. May 2025Bogusława Jerzak
Executive Chef, Novotel Warsaw Airport - Poland
- Cristina Bunda2. May 2025Cristina Bunda
Housekeeping Manager, ibis Styles Bucharest City Center - Romania
- Yousra Grima24. April 2025Yousra Grima
Receptionist, ibis Styles Lille Centre Grande Place - France
- Fiona Jabri24. April 2025Fiona Jabri
Head Waitress, ibis Paris Coeur d’Orly - France
- Nino Burjaliani17. April 2025Nino Burjaliani
Talent & Culture Business Partner Georgia and The CIS - Tbilisi (Georgia)
- Yuri Menel1. April 2025Yuri Menel
Shift Leader, Novotel Milano Nord Ca Granda - Italy
- Guillaume Blanchard17. March 2025Guillaume Blanchard
Executive Chef, Mövenpick Mansour Eddahbi - Morocco
- Romy Schwarz10. March 2025Romy Schwarz
General Manager, ibis Berlin Mitte - Germany
- Imane Hartal5. March 2025Imane Hartal
SPA Manager, Mercure Rif Nador - Morocco
- Halima Chelkha4. March 2025Halima Chelkha
Assistant Housekeeping Manager, Mercure Rif Nador - Morocco
- Nia Mzareulishvili11. February 2025Nia Mzareulishvili
Food & Beverage Manager, ibis Tbilisi Stadium - Georgia
- Tiago Dias10. February 2025Tiago Dias
Food & Beverage Manager, ibis Styles Lisboa Centro Liberdade - Portugal
- Irene Garcia Menendez10. February 2025Irene Garcia Menendez
Banqueting Sales Executive, Novotel Paris Est - France
- Jitendra Yadav5. February 2025Jitendra Yadav
Night Team Leader, ibis Styles London Southwark - United Kingdom
- Artur Cruz29. January 2025Artur Cruz
Maintenance Manager, Mercure Porto Centro Aliados - Portugal
- Monica Ciaccio27. January 2025Monica Ciaccio
Front Office Team Member, Novotel Milano Linate - Italy
- Ionela Constantin20. January 2025Ionela Constantin
Executive Chef, Mercure Bucharest Unirii - Romania
- Fabio Mascetti15. January 2025Fabio Mascetti
Maître D', Novotel Milano Malpensa - Italy
- Othmane Benjelloun20. December 2024Othmane Benjelloun
Restaurant Manager, Novotel Marrakech - Morocco
- Olivier Eyriac9. December 2024Olivier Eyriac
Maintenance Manager, Novotel Bordeaux Lac - France
- Laura Wahl4. December 2024Laura Wahl
Reservation Manager, Mövenpick Hotel Berlin - Germany
- Danuta Jabłońska26. November 2024Danuta Jabłońska
Deputy Food & Beverage Manager, ibis Warszawa Centrum - Poland
- Imane Elkhamlousy20. November 2024Imane Elkhamlousy
Receptionist, Novotel Marrakech (Morocco)
- Mouad Tehraoui20. November 2024Mouad Tehraoui
General Controller, ibis Marrakech Centre Gare - Morocco
- Emmanuel Pauliat14. November 2024Emmanuel Pauliat
Executive Chef, Pullman Tbilisi Axis Towers - Georgia
- Melanie Smit25. October 2024Melanie Smit
Reservations Representative, Novotel Rotterdam Brainpark - The Netherlands
- Henrique Simmer21. October 2024Henrique Simmer
General Manager, ibis Styles Lisboa Centro Liberdade- Portugal