Hospitality was always my first career choice. I’ve long been drawn to a profession based on service, care, and real human connection, and I wanted to do something meaningful—where I could help people feel better. Hospitality is also personal for me: my uncle worked with Accor, so joining the group feels special. I’m proud to be the second generation in my family to work for Accor. 

I started my career as a Thalasso Therapist, which gave me a strong foundation in wellness, treatments, and guest care. Early on, I had the chance to experience different sides of spa operations, also working as a Spa Receptionist. This helped me understand the full guest journey, from the first welcome to the final treatment. 

Later, my career took an international turn when I moved to Doha, where I was a Spa Supervisor. This was a major step for me; it allowed me to develop leadership skills, manage daily operations, and work with a diverse, multicultural team in a high-end environment. After that, I joined Accor as a Spa Supervisor, continuing to grow in a company whose values match mine. 

Today, I am an Assistant Spa Manager, a role that allows me to combine everything I’ve learned—technical expertise, operations, and team management. Having worked my way up through different positions has given me a 360-degree understanding of spa operations. 

What I love most about Accor is its human culture; people matter—both guests and employees. Hospitality, especially within Accor, is about creating emotions, meaningful moments, and lasting memories. Knowing that my family already has a history with Accor makes this journey even more evocative for me. 

Hospitality is special because it helps you grow as a person, not just as a professional. You meet people from across the world, you learn something new every day and you immediately see the impact of your work. Few industries offer that kind of human connection and instant feedback through guest satisfaction and appreciation. 

To me, being a Heartist® means working with heart as much as with skill. It’s about care, empathy, and authenticity. It’s not just about delivering a service; it’s about creating a connection and making people feel valued.