Natalia Bayona

The Magic of Tourism

In the first episode of Season two of the Heart of Hospitality podcast, Duncan is joined by Natalia Bayona, Director of Innovation, Education and Investments at the World Tourism Organization, the UNWTO. They discuss how education, technology and innovation can make a lasting change in the landscape of tourism, the importance of engaging local communities and building experiences locally and how by empowering the younger generation we will better shape the future of the sector.

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